Terms of Service

You must be at least 13 years old to use the Services in the United States. If you are in the European Union or United Kingdom, you must be at least 16 years old or otherwise meet any age and consent requirements imposed by applicable law. If you are under 18, you represent that your parent or guardian has reviewed and agreed to these Terms on your behalf.

Companion-style AI features may not be suitable for some minors. If we know or reasonably believe that a user is a minor, we may apply additional warnings, restrictions, safety features, or supervision-related requirements. Parents and guardians are responsible for supervising minors’ use of the Services.

The Services include artificial intelligence features that generate responses, recommendations, reflections, prayers, summaries, voice interactions, and other content. You are interacting with an AI system and not a human being, pastor, therapist, doctor, counselor, or emergency responder, even if the experience is designed to feel conversational, personal, or companion-like.

AI-generated content (“AI Output”) may be inaccurate, incomplete, outdated, inappropriate, non-unique, or unsuitable for your situation. You are solely responsible for reviewing and evaluating AI Output before relying on it, and you should independently verify it where appropriate.

The Services are provided for your personal, non-commercial use unless we expressly agree otherwise in writing. You may not use the Services on behalf of a third party, for the benefit of a third party, or in any way that violates applicable law.

You may be required to create an account to access some features of the Services. Supported login methods include Google Sign-In, Apple Sign In, and email-based sign in. You agree to provide accurate, complete, and current information and to keep your account information updated.

Each person may maintain only one account unless we expressly permit otherwise. You are responsible for safeguarding your account and for all activities that occur under it. You may not share your account or let another person access the Services using your credentials.

You may delete your account within the app through the account-deletion functionality we make available. We may also suspend, limit, or terminate your account as described below.

By using the Services, you agree that we may send you service-related, administrative, legal, account, security, onboarding, billing, and feature-related communications, including by email, SMS, push notification, or in-product notice where applicable. You may be unable to opt out of certain transactional or legal notices that are necessary for the operation of the Services or compliance with law.

If we offer marketing emails, SMS, or push notifications, those communications may be subject to additional consent, settings, or opt-out mechanisms.

You agree not to misuse the Services or help anyone else do so. Without limitation, you may not use the Services to:

• Violate any law, regulation, third-party right, or these Terms.
• Generate, request, encourage, or distribute unlawful, abusive, sexually explicit, exploitative, violent, hateful, harassing, deceptive, fraudulent, or self-harm-related content.
• Upload, post, or transmit content involving sexual exploitation, minors, or non-consensual intimate content.
• Encourage suicide, self-harm, abuse, or dangerous acts.
• Impersonate another person or misrepresent your affiliation with a person or entity.
• Collect, scrape, crawl, spider, or extract content or data from the Services by manual or automated means.
• Reverse engineer, decompile, probe, attempt to discover source code, prompts, system instructions, models, or security mechanisms used in the Services.
• Interfere with or disrupt the integrity, performance, or security of the Services.
• Circumvent rate limits, quotas, access controls, or feature restrictions, including trial limits.
• Use the Services to build or improve a competing service, model, dataset, or product, except as expressly permitted by us in writing.
• Share accounts or access another user’s account without authorization.

A violation of these restrictions may result in content removal, feature restriction, suspension, termination, referral to law enforcement, or other action we consider appropriate.

Shalom AI is not a replacement for licensed medical, mental health, crisis intervention, emergency, pastoral, or other professional advice. The Services are not intended to diagnose, prevent, or treat any condition or disease and are not a substitute for professional medical, psychiatric, counseling, pastoral, emergency, or other qualified care.

Do not rely on the Services in an emergency or crisis. If you are in immediate danger or believe that you may harm yourself or someone else, call 911 or your local emergency services immediately. If you are in the United States or Canada, call or text 988 to reach the Suicide and Crisis Lifeline.

We may use automated systems and human review to detect language associated with self-harm, suicide, abuse, or other safety concerns and may provide warnings, crisis resources, feature restrictions, or other responses. We do not guarantee that any safety system will detect, prevent, or respond to every harmful or urgent situation.

You may provide content to the Services, including chat inputs, voice inputs, prompts, support messages, and other materials you submit through your use of the Services (“User Submissions”). You are solely responsible for your User Submissions and represent that you have all rights necessary to submit them and to grant the rights described in these Terms.

You retain ownership of your User Submissions. However, by submitting User Submissions through the Services, you grant Viva Dios a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify for technical purposes, display, perform, process, analyze, review, and otherwise use those User Submissions as reasonably necessary to operate, secure, improve, personalize, and provide the Services, enforce policies, investigate abuse, respond to legal obligations, and support safety systems.

We may review, restrict, remove, or disable access to User Submissions at any time in our discretion to the extent permitted by law. Repeated inappropriate behavior or repeated violation of these Terms may result in feature restrictions, suspension, or termination.

If you provide suggestions, ideas, feature requests, or other feedback about the Services, you grant Viva Dios a worldwide, royalty-free, perpetual, irrevocable, sublicensable right to use, modify, incorporate, and exploit that feedback for any lawful business purpose without compensation to you.

Our Privacy Policy explains how we collect, use, store, and disclose personal data. By using the Services, you acknowledge that we may process personal data in accordance with our Privacy Policy.

The Services, including the software, code, design, arrangement, text, graphics, logos, branding, audio, visual elements, databases, compilations, and other content we or our licensors make available through the Services (excluding your User Submissions), are protected by copyright, trademark, trade secret, and other intellectual property laws. Except for the limited right to use the Services under these Terms, no rights are granted to you.

You may not copy, reproduce, republish, modify, distribute, sell, sublicense, train competing systems on, create derivative works from, or otherwise exploit any part of the Services or our content except as expressly authorized by us in writing. You also may not programmatically extract or systematically reuse content or AI Output from the Services except as expressly permitted.

The Services may integrate with or link to third-party services, including Apple, Google, Stripe, OpenAI, Gemini, hosting providers, analytics tools, and other external platforms. We do not control and are not responsible for third-party services, their content, their availability, or their policies.

Your use of third-party services may be subject to separate terms, privacy policies, or fees imposed by those third parties.

We may offer free features and paid plans through the Services. Paid plans may be billed through Stripe web billing, Apple App Store billing, or Google Play billing, and may renew automatically unless canceled.

We may offer a 3-day free trial for certain paid plans. Unless otherwise stated at sign-up, you must cancel before the end of the trial period to avoid being charged once the paid subscription begins.

If you subscribe through our website, billing and cancellation will be handled through the web flow or the payment provider used for that purchase. If you subscribe through Apple App Store or Google Play, billing, cancellation, renewal timing, and certain refunds may be handled by the applicable platform under its own terms and policies.

Unless otherwise required by law or expressly stated by us, fees are non-refundable. If your payment method fails, if charges are reversed, or if we suspect fraud or abuse, we may suspend or terminate access to paid features.

If you access the Services through our iOS app or Android app, you acknowledge that these Terms are between you and Viva Dios, not with Apple or Google, except to the extent required by those platforms’ rules. The availability of the app may depend on the relevant app-store service from which you downloaded it. You must comply with all applicable third-party terms when using the app.

To the extent required by Apple, Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to the iOS app and may enforce those Terms against you.

If you believe that content made available through the Services infringes your copyright, please send a written notice to contact@vivadios.dev with the following information:

• A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed.
• A description of the copyrighted work claimed to have been infringed.
• Identification of the allegedly infringing material and information reasonably sufficient to permit us to locate it.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

We may remove or disable access to material claimed to be infringing and may terminate repeat infringers where appropriate.

We may suspend, limit, restrict, remove content from, or terminate your access to the Services immediately, with or without notice, for any reason or no reason to the extent permitted by law, including if we believe you have violated these Terms, created legal or safety risk, engaged in abuse, attempted to circumvent our controls, failed to pay applicable fees, or otherwise exposed us or others to harm.

If we terminate or suspend your access, you may lose access to some or all of the Services, your content, or paid features, and we are not obligated to provide compensation or refunds except as required by law or expressly stated by us.

The Services, including all AI features, content, audio, and AI Output, are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, Viva Dios disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and that the Services will be uninterrupted, error-free, secure, or free of harmful components.

To the fullest extent permitted by law, Viva Dios Labs, Inc. and its directors, officers, employees, contractors, agents, licensors, suppliers, affiliates, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or related to the Services or these Terms, even if advised of the possibility of such damages.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you to the extent prohibited by law.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Viva Dios Labs, Inc. and its officers, directors, employees, contractors, affiliates, licensors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your User Submissions, your violation of these Terms, your violation of applicable law, or your infringement of any third-party right.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction and venue of those courts.

We may modify, suspend, or discontinue any part of the Services at any time, with or without notice, to the extent permitted by law. We may also update these Terms from time to time by posting revised Terms through the Services or otherwise providing notice where appropriate.

If you continue to use the Services after updated Terms become effective, you agree to the revised Terms. If you do not agree to revised Terms, you must stop using the Services.

These Terms, together with the Privacy Policy and any additional terms we may present for specific features, constitute the entire agreement between you and Viva Dios regarding the Services and supersede any prior understandings relating to the Services. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later. You may not assign or transfer these Terms without our prior written consent, and we may assign these Terms in connection with a merger, acquisition, financing, reorganization, or sale of assets.

If you have questions about these Terms, copyright notices, disputes, or the Services, contact: